Terms & Conditions

By booking a class or day with Get Cooking CIC, you agree to the following terms and conditions:

1. Booking and Payment

1.1 Payment is required at the time of booking unless otherwise agreed upon.
1.2 Bookings are confirmed only once payment has been successfully processed. If payment fails, the booking will not be confirmed, and you will be notified to reattempt payment.

2.1 Class/day schedules are displayed on our website. While we strive to keep the schedule up to date, class times may change. You will be notified in advance of any changes.
2.2 Classes/days are subject to availability. We reserve the right to alter or cancel a class due to insufficient participants, tutor unavailability, or unforeseen circumstances.
2.3 If a class/day is cancelled by us, you will be offered an alternative date or a full refund.

3.1 Bookings can be transferred to another named person at any time.
3.2 Class/day booking transfers are subject to availability and must be requested in writing via email to admin@get-cooking.org.uk. Transfer requests are subject to the following fees:
- 3.2 Less than 3 months’ notice – £25 transfer fee (per participant)
- 3.3 Less than 6 weeks’ notice – £35 transfer fee (per participant)
- 3.4 Less than 1 week’s notice – £40 transfer fee (per participant)
3.5 If the requested transfer is to another class/day with a higher fee, the participant must pay the difference in cost (unless agreed otherwise).

4.1 Our refund policy is dependent upon the time frame of cancellation:
- 4.2 More than 3 calendar months’ notice – 50% refund
- 4.3 More than 2 calendar months’ notice – 25% refund
- 4.4 Less than 2 calendar months’ notice – Not eligible for a refund
4.5 Refund requests must be made in writing via email to admin@get-cooking.org.uk

5.1 By attending the class, you confirm that you are capable of participating in the activities offered.
5.2 We reserve the right to refuse participation to anyone who may pose a risk to their own or others’ safety.

6.1 Participants are expected to behave respectfully towards the tutor and other attendees.
6.2 Get Cooking CIC reserves the right to remove any participant who is disruptive, rude, or engages in inappropriate behaviour. No refunds will be issued in such cases.

7.1 All materials, including class content, videos, handouts, and recordings, are the intellectual property of Get Cooking CIC.
7.2 Unauthorized reproduction, distribution, or recording is strictly prohibited.

8.1 Get Cooking CIC is not liable for any personal injury, loss, or damage sustained by participants during the class or while using the facilities, except where such injury or damage arises from the company’s negligence or wilful misconduct.

9.1 By booking a class/day, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

10.1 We reserve the right to update these terms and conditions at any time. All changes will be communicated through our website or booking platform. Continued use of our services indicates acceptance of any updated terms.

For any questions or concerns regarding these terms and conditions, please contact us:

Registered Business Address: 34 Smalewell Road, Leeds, LS28 8PS (correspondence only)
Email: admin@get-cooking.org.uk