Terms & Conditions

By booking a class or workshop (or other event) with Get Cooking CIC, you agree to the following terms & conditions:

1. Booking and Payment

1.1 Bookings must be made through our official website, or through ClassBento’s website at our discretion. Occasionally booking details can be taken by email.
1.2 Payment is required at the time of booking unless otherwise agreed upon.
1.3 Bookings are only confirmed once payment has been successfully processed. If payment fails, the booking will not be confirmed, and you will be notified to reattempt payment.

2. Class Schedules and Availability

2.1 Classes are subject to availability. We reserve the right to alter or cancel a class due to insufficient participants, tutor unavailability, or unforeseen circumstances.
2.2 Class schedules are displayed on our website. While we strive to keep the schedule up to date, class times may change. You will be notified in advance of any changes.
2.3 If a class is cancelled by us, you will be offered an alternative class or a full refund.

3. Cancellations and Refunds

3.1 You can cancel your booking up to 28 days before the scheduled class for a full refund.
3.2 Cancellations made in less than 28 days of the scheduled class are non-refundable.
3.3 In the event of a no-show, no refund or rescheduling will be offered.
3.4 To cancel or reschedule your class, please find your booking confirmation email and cancel through your booking or contact us at admin@get-cooking.org.uk

4. Transfers and Rescheduling

4.1 You may request to transfer or reschedule your class with at least 28 days’ notice.

6. Health and Safety

6.1 By attending the class, you confirm that you are capable of participating in the activities offered.
6.2 We reserve the right to refuse participation to anyone who we believe may be a risk to their own or others’ safety during the class.

7. Class Conduct

7.1 Participants are expected to behave in a respectful manner towards the instructor and other participants.
7.2 The Company reserves the right to remove any participant from the class who is disruptive, rude, or engages in inappropriate behaviour. No refunds will be issued in such cases.

8. Intellectual Property

8.1 All materials, including but not limited to class content, videos, handouts, and recordings, are the intellectual property of Get Cooking CIC. Unauthorized reproduction, distribution, or recording is prohibited.

9. Liability

9.1 The Company is not liable for any personal injury, loss, or damage sustained by participants during the class or while using the facilities, except where such injury or damage arises from the Company’s negligence or wilful misconduct.

10. Privacy

10.1 By booking a class, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

11. Changes to Terms and Conditions

11.1 We reserve the right to update these terms and conditions at any time. All changes will be communicated through our website or booking platform, and your continued use of our services indicates your acceptance of the updated terms.

Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at: Email: admin@get-cooking.org.uk

We strongly advise all customers to be familiar with our policies prior to booking, click on the links below.