In the case of illness or other unforeseen circumstances we will always attempt to register you (or the person you have booked on) on a different course date where this is possible. Requests for cancellations/ refunds made less than 28 days before the course is planned to take place however are not usually refunded. Requests for refunds otherwise will be processed less a £20 administration fee. Please also note we have a minimum number for running each course, if this number is not reached the course may not go ahead and you will be offered an alternative date. If this date is not suitable we will of course refund you the full amount.
We ask for a minimum of 25% deposit to book events or use of our cookery school – these are not normally refundable. The remaining amount is then due and invoiced at the time of the event. In the case of illness or other unforeseen circumstances we will try move the event to a different day when we can, however this may not always be possible.
We strongly advise all customers to be familiar with our policies prior to booking, click on the links below.